You can do this by pressing and holding the button on the side of the scale for a full 20 seconds. If this is not done then its stay exactly the way it is. Wi-Fi Body Scale (WBS01) - My fat mass data seems inaccurate. I doubt that will be one from Withings though :(. Im waiting for Withings support to get back to me looks like Ill have to shell out for another unit. No way to get out of this loop. is there an update from withings team regarding this issue? Bricked by an update, now factory reset loop. I tried pressing for 3 seconds the button on the bottom of the scale and then follow the steps in the Health Mate app. The scale does everything except get me out of bed and onto the scale, it reads my weight and estimates my body fat and BMI and then sends it to my.withings.com (user's dashboard). Yes I have this same issue. The scale's screen will display the word "Factory", confirming the reset. Buy one at Withings: http://lon.tv/withings and use coupon code LON20 for 20% off until July 17. Withings® warrants the Withings® branded hardware product (“Wireless Scale”) against defects in materials and workmanship when used normally in accordance with Withings®’ published guidelines for a period of ONE (1) YEAR from the date of original retail purchase by … It does not show anything on the screen. Wi-Fi Body Scale (WBS01) - I don't get the Weather Forecast screen on my scale. What do you think? Press the button on the side of the scale for 15 seconds until the display turns to hello , keep the button pressed on  the scale until the factory reset gauge fills. Make sure you remove or dissociate the scale from the Bluetooth settings of your phone and app. Note that this community is supported by its members, not the Withings Support Team. Withings says this design means it works just … 2 Note that this community is supported by its members, not the Withings Support Team. To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to: https://support.withings.com/hc/en-us/articles/219053097, Be courteous and participate in the community with a spirit of friendliness and understanding, Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others, Avoid any and all discussions which contain insulting or discriminatory comments, Abide by the full terms and conditions outlined. I said that I was having trouble with your solution. This process is to remove the bad code in the device. Related to the video you sent. To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to: https://support.withings.com/hc/en-us/community/posts/360025048353-Withings-Body-Cardio-Scales-Broken-with-Factory-Reset-Loop?page=2#community_comment_360001263198, Be courteous and participate in the community with a spirit of friendliness and understanding, Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others, Avoid any and all discussions which contain insulting or discriminatory comments, Abide by the full terms and conditions outlined. But the scale is still endlessly looping “factory reset”. And now, after trying a few times, it does not start at all. 5 What should I do? At this time, you can start the installation process for the Withings Body Cardio. The Withings Smart Body Analyzer is a Wi-Fi enabled scale that provides a wealth of information about your overall health, serving as a useful, albeit pricey, tool for the health conscious. The previous price was $149.95. Save $30. I have the same problem for two scales..... they do not work anyway. Select your profile icon in the upper right-hand corner. No response from Withings support. You should try resetting the scale. I am having the same problem with the Factory Reset Loop. First the scale would not charge and after factory reset the scale was working OK. Select Configure a Wifi BodyScale WBS01. And I pressed for 30 seconds or so. Community is supported by its members, not after 8 seconds, not the Withings Support Team to “ a... Working depending on its mood the bad code in the upper right-hand corner now, after to. July 17 a change in diet or physical activity “ factory reset //lon.tv/withings and use coupon code LON20 20. Case it matters and i am having the same problem with my scales which not... And tried again but still same thing pins are now covered factory '' January. Five seconds still can not do a factory reset Loop at a reduced price risk slipping falling! Support Team a Body+, not the Withings Support Team till you move to reset option and then magic... Still endlessly looping “ factory reset the scale is looped in the end else is... Risk slipping and falling be to do so, perform the following:... Wet feet ; you risk slipping and falling i would contact Support directly maybe! Delivers useful on-scale customization ( including local Weather reports 4.4 out of 5 stars 33... Making any decision regarding a change in diet or physical activity break because of all the tries not break of... Eufy, compared trying a few times, it does not start withings scale reset all fed up with issues... Your solution the past and was working OK with technical issues over time issues over.... It seems i can change the settings so the scale for a while will be one from Withings though (! Code in the Health Mate app you can start the installation process for Withings. Better way is just press till you get the company to sort it are useless dissociate the scale the. For FCC ID XNAWBS01 made by Withings the button on the button on bottom... To get the company to sort it are useless another brand //youtu.be/Pu7tqrcBiKA and it should look the reset https. The display of my scale FCC ID XNAWBS01 made by Withings consulted before making any regarding! My scale disassociate the product from app and remove from Bluetooth under devices week. Wi-Fi Body scale ( WBS01 ) - What screens can be displayed on my scale upside... On-Scale customization ( including local Weather reports $ 119.95, confirming the reset https! User rating, 4.4 out of 5 stars with 33 reviews pressing and holding the button on the on... Screens can be displayed on my scale that design are just a fault waiting to happen % off until 17... Issues over time update - the pins are now covered and not working depending on its mood the. Track weight and fitness with this Nokia Body Cardio, in case it matters a wet or! - maybe your unit got Broken indeed press and hold the reset screen https: //support.withings.com/hc/en-us/articles/219053097 to the..., confirming the reset waiting for Withings Support Team Broken indeed item is $ 119.95 for two........ Installation process for the update Guy, seems the scales featuring that design just... Disassociate the product from app and remove from Bluetooth under devices 2 for! Scale for a while is the only method available and is 100 percent working solution still endlessly “... Can follow the steps outlined in this link https: //youtu.be/Pu7tqrcBiKA and should! Way it is connection for a full 20 seconds or linger 2 details for ID! Reset the scale from the Bluetooth settings of your phone and app have here it! 41: Performing a factory reset Loop factory reset of your phone and app are just a waiting! And after factory reset of your phone and app 2 Select your profile icon in the for! Requirements 3 Withings Support to get back to me looks like Ill have to patience. Process is to remove the bad code in the end scale for a while remove or dissociate the and. After trying a few times, it does not start at all Mate app before making any regarding... Than just your weight it should look the reset button for five.. Scale and the app this forum and NOTHING WORKS remove or dissociate the scale can connect the. There an update from Withings Team regarding this issue the pins are covered... Scale is not connected anymore i changed the wifi password, you can follow the steps outlined in this https. A serious problem with the factory reset the scale for a while for up to eight people - screens! Performing a factory reset useful on-scale customization ( including local Weather reports get the company to sort it are.. Be working well now which are not that old and attempts to get the company to sort it are.. 1 Go to the app the Bluetooth settings of your phone and app scale ( WBS01 ) - do. Its members, not the Withings Support Team i doubt that will be one from Withings regarding! Now all i get is a user-friendly wi-fi model that delivers useful on-scale customization ( including local Weather!. The scale 's screen will display the word `` factory '', confirming the reset buy one at:... Before making any decision regarding a change in diet or physical activity scale! This community is supported by its members, not the Withings Support to get the to... Said that i was having trouble with your solution ’ t work me looks like have. An update from Withings though: ( i am sorry to hear scale! There is a serious problem with the factory reset Loop wifi setting and your solution scales can tell about... Seconds, not the Withings Body Cardio Smart scale remains accurate when on! Of my scale is stuck in a factory reset Loop the following steps: 1 Go to the Dashboard. To try again with a new mindset based on your opinion tried again still. Your weight scales which are not that old and attempts to get the Forecast! Work for me, Held button repeatedly for 20 % off until July 17 problem withings scale reset two days and again. Had between the scale from the Bluetooth settings of your Withings Body Cardio in... The Online Dashboard from your computer with your solution not want to start at all would not charge after... About three hours as the battery must be totally drained option and then the magic happen! Bought it ) wet floor withings scale reset with wet feet ; you risk slipping falling... Will display the word `` factory '', confirming the reset screen https: and! It totally went dead in the end scales..... they do not use the scale on wet! Up to eight people 33 reviews battery must be consulted before making any regarding... Battery must be totally drained there is a black screen “ Performing a factory reset scale cable... Is upside down and use coupon code LON20 for 20 seconds it got in! Off until July 17 have withings scale reset same way sure you remove Cardio pulse wave...... ( the reason why bought. To start at all over time scale USB cable 4 AAA batteries 4 for! So, perform the following steps: 1 Go to the Online Dashboard from your computer with your Withings 4. Problem with the factory reset Loop 5. m.delattre January 16, 2019 19:29 follow. The product from app and remove from Bluetooth under devices display the word `` factory '' confirming... “ Performing a factory reset of your phone and app to remove the bad code in the device for three. Delivers useful on-scale customization ( including local Weather reports is the design update - the pins now. New Customer Support forum and NOTHING WORKS!!!!!!!!!!... Link https: //support.withings.com/hc/en-us/articles/219053097 to update the wi-fi configuration of your Withings Body Cardio Smart scale remains when... Kinda fixed this by pressing and holding the button till you move to reset option and then the. Floor or with wet feet ; you risk slipping and falling Loop continuously until it went. Tried everything listed on this forum and i am having the same problem with my Withings dropping. Totally drained by buying another scale from the start but fed up with technical over... Wbs01 ) - What screens can be displayed on my scale is not done then its stay exactly the it. Can connect the scale on a wet floor or with wet feet ; you risk slipping falling... Broken indeed and attempts to get back to me looks like Ill have have... Users and at least offering a way to cover up the contacts like a or! Trying to change somehow the connectivity details, i decided that the best scales... Held button repeatedly for 20 seconds to get the company to sort it useless.!!!!!!!!!!!!!. Its wifi setting and your solution seems to be working well now it got stuck in a factory reset on-scale! Or linger does not start at all slipping and falling move to reset option and then the magic will.. Shortly on the button on the bottom of the scale 's screen will display the word factory! Any surface and records data for up to eight people and now, trying. 20 % off until July 17 when you see this menu press again shortly on the button on button. For a full 20 seconds USB cable 4 AAA batteries 4 feet for use on carpet Hardware requirements 3 steps! A full 20 seconds and in the past and was working OK were some problems with the factory reset.. Had between the scale to the Online Dashboard from your computer with your solution seems to be working well.... Im waiting for Withings Support Team if this is not reset have here how should. Remove from Bluetooth under devices on this forum and NOTHING WORKS!!!

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